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Ecological approach in Paradiso

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Booking Rules & Cancellation Policy

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#Sustainability

Ecological approach in Paradiso

Let us share with you our ecological approach that we follow in all the areas of Paradiso Pure.Living. Organic materials, bio components and conscious usage of natural resources is our everyday choice.

Materials and systems

We constructed the special system of grey water re-usage that made our Project more sustainable. We use recycled paper and organic non-toxic chemicals for our kitchen, cleaning and washing works. Even for our heating system we use bio gel from sustainable supplier.

Sustainable solutions

We want to reduce waste and plastic, therefore we decided to stop providing the enormous amount of slippers each season. After being used shortly and thrown away, it takes up to 40 years for a pair of slippers to decompose. We kindly ask our guests to take their own slippers from home. Compostable slippers for the dry areas of the hotel are available at the front desk for those who forget or just don‘t like to bring their own. We are very thankful for any sustainable thoughts we can share with our guests!

Our special soap

We offer to our guest a very special natural soap for hair and body. This soap does not contain parabens, preservatives and palm oil. Enjoy our high-quality special soap with high concentration of natural essential oils.

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ENG version - Liability for Content

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Booking Rules and Cancellation Policy

Insurance

Due to the current uncertainty in the process of holiday planning we strongly suggest to book proper Travel Insurance Coverage.

Cancellation policy

Cancellation Policy for bookings made via email through our Administrator:
-Up to 14 days before scheduled arrival the Hotel will only retain the Deposit, no additional charge will occur.
-Within the last 14 days before your scheduled arrival date the Hotel will charge 75% of the whole amount of the reservation.

Price:

Standard price is set and calculated per person per night
Half-board is included (Vegan menu)
Wellness area & Yoga* are included. *Subject to availability.
WiFi 07:00 - 24:00

Check-in & Check-out:

Check-in is from 3:00 PM to 7:00 PM.
Check-out is strictly from 8:00 AM to 11:00 AM.
We kindly ask you to adhere to this hotel schedule.
If you require an earlier or later check-in or check-out, please coordinate an alternative time in advance with the Front Desk via email at info@paradiso-pure.com.
The hotel also reserves the right to charge an additional fee for early or late check-ins or check-outs.

Minimum stay

Winter season:

Minimum stay: 7 nights
Established package (arrival/departure): from Sunday to Sunday
Special dates/terms are scheduled separately for the Holiday season
Short stays are available under special terms. 1-2 nights booking is available with 15% surcharge in case of free rooms occur: please see Special Offers on the website or contact directly our front desk manager. 3-6 night booking is available without surcharge in case of free rooms occur: online - 1 week before arrival; offline - please contact directly our front desk manager for personal arrangements.

Summer season:

Minimum stay 3 nights, except of high season period (5 nights).
Short stays are available under special terms. 1-2 nights booking is available with 15% surcharge in case of free rooms occur.

Deposit

€ 300 deposit per room up to 1 week of stay is applied
Deposit can be paid: by credit card (Visa, Master Card) / or bank transfer. IBAN Paradiso SRL: IT08K0604558740000005000044.
Reservation is only valid after the required deposit payment is received.
Deposit is not refundable in case of cancellation

City tax

City tax €3.50 will be applied and will be added upon check-out. Children under the age of 14 are tax exempt

Wished room guaranteed:

€ 90 surcharge per room and stay is applied for booking of an exactly identified room within the chosen room type
This amount will be charged at the Hotel upon check-out.

Returning guest discount

5% discount will be granted to our returning guests who stayed at least once at Paradiso prior to the 2019 transformation and decide to trust us again at Paradiso Pure.Living (direct bookings only).
The same discount is also applied to all future reservations made by returning guests within the new project.
This discount will be granted to the guest at the Hotel upon arrival/departure.

Extra person discount

20% discount is applied for the 3rd and 4th adult in double rooms where an additional sofa bed for one to two people is provided and the main two guests pay the full daily rate

Children discount rates

Children discount rates in double rooms are intended with 2 adults paying the full rate in the same room
Less than 1 y.o. - 100% discount. Baby crib available and free of charge (limited quantity, by pre-order)
1-2 y.o. - 75% discount
3-5 y.o. - 60% discount
6-11 y.o. - 50% discount
12-18 y.o. - 20% discount

Discounts

All the above discounts apply only to the cost of rooms and do not apply to services.
All the above discounts are not summing up, only the largest of possible discounts is applied in this case.

Dogs & Pets

Stay with dogs and pets can only be booked through email: info@paradiso-pure.com, as we only have a limited amount of rooms that are suitable for Pets (accommodation is provided in a specially equipped room with tile floor). Our Administrator will send you a personalized offer
Pets are not allowed in the dinging area, the bar, or the Wellness area. Thank you for your understanding!
An additional rate of € 30 per pet per day applies. Food is not included in this rate.
Pet Insurance is needed, to provide insurance coverage for damages your pet may cause.
If you have a different pet from dog or cat please check with the front desk before booking if we can meet your needs: info@paradiso-pure.com.

Non-smoking

Paradiso Pure.Living is a non-smoking establishment. We respectfully request that Hotel guests don´t smoke within any internal space at the premises and use the dedicated external smoking area provided next to the entrance
In the event that a guest smokes in a Hotel room Paradiso Pure.Living reserves the right to charge a € 400 (Deep Cleaning Fee to the occupant in order to cover the extensive cost of restoring guest rooms to a smoke-free condition)

Transfers

Transfers Compatsch<->Hotel can be arranged upon request for emergencies or specific needs
For a car extra transfer from/to Compatsch (one way) an extra cost is applied
Up to 60 € is applied for Snow Cat Extra Transfer from/to Compatsch (one way)
All Extra Transfers need to be scheduled in advance with the front desk

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Materials and systems

Sustainable solutions

Our special soap

Yoga Retreat

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