About Paradiso
Paradiso Pure.Living is a new visionary project born and developed in the most authentic ambience of Seiser Alm in the very heart of the Dolomites.
Paradiso
Pure.Living
Our objective is to foster open exchanges of knowledge with our guests and broadly promote a more conscious way of living. This approach inspired us to develop a range of directions in the fields of healthy lifestyle, cuisine, economy, music, and contemporary art as well under the umbrella of Pure.Living.
We introduce a 100% vegetarian concept offering our guests holistic and considered option intending to make a natural change in the mind due to Pure.Living experience while creating a positive environmental impact. This is a turning point of making Change starting with a conscious holiday and bringing this drive into the daily life.
In the future we see ourselves as a unique place with a great concentration of Pure.Living, a special spot where people share respect and awareness of the natural balance every living being should be part of.
Privacy & Cookies policy
Paradiso SRL (hereafter called as “Paradiso Pure.Living”) in compliance with the Applicable Privacy Law undertakes measures to grant your privacy, especially in relation to the processing of your personal data.
This document (Privacy & Cookie Policy) is to provide you with information on the practices regarding the usage and disclosure of your personal information that may be collected and processed via this website www.paradiso-pure.com (hereafter called as the “Website”).
We take commercially reasonable measures to adhere to all industry guidelines on data protection.
Index:
1. Who are we / Our contact details
2. What data we may collect from you
3. How we may use your personal information
4. How we protect your personal information
5. GDPR & Contacting us
6. Possible Privacy Policy and Cookie Policy changes
7. Cookie Policy
1. Who are we / Our contact details
This document is provided by Paradiso Pure.Living, registered by the legal address: Joch 17, 39040 Alpe di Siusi (BZ), P.IVA 00700360217.
You may also contact our support or representative team on any matter by the following contact details:
Hotel phone number: +39 0471 727 905
E-mail address: info@paradiso-pure.com
Please note that the general website www.paradiso-pure.com and its subdomains may contain external links to other third-party websites. We do not accept any responsibility or liability for third-party websites on their policies or how they process your personal information. We strongly recommend you examine these third-party websites policies before submitting any personal information.
2. What data we may collect about you
We may collect and process the personal information that you provide Us by:
submitting the registration form (“Book now”) on our Website;
subscribing to our newsletters form;
browsing on our Website;
by corresponding with us by personal meetings, phone calls, e-mail or any different manner.
The information you provide may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, and any other information.
As well, when you browse on our Website, we may automatically collect the following information:
your Paradiso Pure.Living credential information, platform, OS and browser versions, timezone, IP (Internet protocol) and other technical information;
analytical information on your Website visits. This information may include: the incoming source of your visit, your behavior flow, bounce-rate, enter and exit pages, page response times, certain pages spending time, and other information;
The information we receive from third-party sources (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).
We may notify you when we receive any information about you from the third-parties and the purposes for which we intend to use that data.
3. How we may use your personal information
3.1. Purposes of data processing
By submitting your personal information (paragraph 2) and accepting the Paradiso Pure.Living this Privacy & Cookie Policy, you consent to the processing your personal information for the following purposes:
performing a contract with You;
complying with legal obligations or public authorities’ orders;
for the procedures set out in paragraph 3.4;
pursuing our legitimate interests, such as updating our records in order to study how customers use our Service.
3.2. Marketing purposes or e-mail services
We may use your personal information (paragraph 2) for marketing purposes to promote our Website and Paradiso Pure.Living services.
Please note that we need additional consent in order to add you to Paradiso Pure.Living newsletter mailing list.
However, you still may receive technically important information related to our services.
In both cases, you have the right to unsubscribe from any mailing lists, by using the opt-out form or any additional applications described in paragraph 7.
3.3. Disclosures to third parties.
We may disclose your personal information to third parties in the following cases:
for the purposes set out in paragraph 3.1.
Third parties will respect the same procedures we adopt to process your information in compliance with the data protection safeguards provided by law;to comply with courts or public authorities requests, or to comply with legal obligations.
3.4. World Base Check/KYC/AML and other checks.
As the part of EU legal system, we have obligations. Under these obligations we and other organizations may also access and use your personal information to undertake KYC/AML checks, credit checks, and checks to prevent fraudulent or illegal activity and money laundering.
Your personal data may be passed to the relevant authorities including credit reference agencies and fraud prevention agencies if the information provided lack of credibility and/or You will be suspected of fraudulent or illegal activity.
As well, we will hold these records in order to prevent any illegal actions in the future.
4. How we protect your personal information
4.1. Personal data security
Paradiso Pure.Living adopts commercially reasonable measures - including physical, electronic and procedural means - to protect your data under the Applicable Privacy Law.
Our data servers are protected by security mechanisms and protocols and the personal data stored can only be administered by the strictly controlled public.
However, no data transmission over the Internet or the Website can be absolute secure from breaking-in. Please proceed any transmissions at your own risk.
4.2. Data retention duration
The data retention duration will be no longer than necessary to assure the Website functioning and provisioning of services. In any circumstances, data storage shall not last more than 10 years. Any unnecessary information will be irreversibly erased.
5. GDPR compliance clauses and rights
The Applicable privacy law provides you as data subject with certain rights.
You can exercise these rights by sending an informal e-mail - unless different procedures are provided - at the following address:
Once your e-mail has been received, we will process your request within a month.
Delays may occur where your request would be technically difficult to be processed (if that the occurrence, we will give you a notice).
- Right to withdraw your Consent
By accepting of our Privacy & Cookie Policy and by submitting your information to us, you express agreement to the processing set out in this document.
You can withdraw your consent at any time by send e-mail to info@paradiso-pure.com
- Right of access to your data
You have a right to obtain information on whether we have collected your data.
If that the occurrence, you also have the right to accede to these data.
- Right to rectification of your data
You have the option to update your personal data. In order to change any additional information please inform us and we will update our data records as soon as possible.
As well, we will take reasonable actions to make your data rectified by third parties we have disclosed your data to.
- Right to be forgotten
If you no longer want us to have your personal data stored, please mail us and we’ll remove your from our database within a month.
Please note that it is not possible to provide our services without your personal data.
As well, we will forward your request to those third parties we have your data to.
- Right to restrict processing
You have the right to request us to no longer process your personal data in certain ways, whilst not requiring us to erase such data.
- Right to data portability
You have the right to require us your personal data we have collected.
As well, you can require us to transfer your personal data directly to third parties, whether technically feasible.
- Right to object to data processing
You have the right to object the processing of your personal data when the processing is based on our legitimate interests. That unless our legitimate interests is be overriding.
In this vein, you have a right to object to the processing for marketing purposes (including profiling) or for statistical and research purposes.
6. Possible Privacy & Cookie Policy changes
The content of this Privacy & Cookie Policy may change at any moment in the future without any further notice.
We strongly recommend you to check this page from time to time to ensure that you agree with the current policy clauses.
Last update: 01.10.2019
COOKIE POLICY
This Website collects and uses cookies so that we can differentiate you from other users of our Website.
By collecting and processing your data we aim to provide users with a positive experience in browsing on our Website.
After your initial visit to the Website, we may change the cookies we use. This Cookies Policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.
This cookies policy does not cover third party websites.
1 What are cookies?
Cookies are small file which are saved on the device you use to browse the Website.
These cookies collect some data for a certain period, in order to:
make the Website functioning:
understand how You use the Website;
memorize your browsing preferences;
tailor advertising to your interests through tracking your browsing across websites
Cookies are of different types:
a) in relation to their expiring date:
- session cookies, which are automatically removed at the end of your browsing session;
- persistent cookies, which are not removed at the end of your browsing session;
b) in relation to who installs the cookie on your device,
- first party cookies, those installed by the Website (you are visiting);
- third party cookies, those installed by a website different from the Webstie.
2) How you can manage cookies
Consent
By using the Website and the services it provides, you consent to the use of cookies in accordance with this Cookie Policy.
The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the website and also allows us to improve the Website.
Disabling cookies
If you do not agree to the use of cookies, please disable them by following the instructions for your browser set out here:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=it;
- Mozilla Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie;
- Safari: https://support.apple.com/it-it/HT201265 (per IPhone, IPad e IPod Touch) https://support.apple.com/it-it/guide/safari/sfri11471/mac (per MacBook);
- Windows Internet Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies;
- Windows Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy.
In addition, you can find some useful information on the main cookies used in the Internet by visiting the Network Alliance Initiative website, or the Digital Advertising Alliance website, or http://youronlinechoices.eu.
You can also use the automated disabling tools where available.
Please note that some of the services will not function so well if cookies are disabled.
3) What types of cookies we use
Hereinafter the categories of cookies Paradiso Pure.Living uses:
Strictly necessary cookies
These cookies are essential to allow you browsing the Website and using all its services you have required for, also those provided by third parties.
Hence, your consent is not required to install these cookies.
These are the strictly necessary cookies installed when you browse the Website:
Cookie name | Cookie provider | Purpose | Expiration date | Type |
ARRAffinity | snazzymaps.com | Used to distribute site traffic on different servers to optimize response times. | Session | HTTP |
Performance cookies
These cookies collect information about how you use the Website (as a way of example, whether you get an error messages), to improve the Website functioning (for example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages).
Since these cookies collect aggregated and anonymous data, your consent is not required to install them.
These are the performance cookies installed when you visit the Website:
Cookie name | Cookie provider | Purpose | Expiration date | Type |
_ga | This cookie registers a unique ID which is used to generate statistical data on how you use the Website. | 2 years | HTTP | |
_gat | This cookie is used by Google Analytics to limit the frequency of requests. | Session | HTTP | |
_gid | This cookie registers a unique ID which is used to generate statistical data on how you use the Website. | Session | HTTP | |
__vw_tab_guid | This cookie is used to record data on visitor behavior on the website. These in formations are used for internal analysis and website optimization | Session | HTML | |
_ym_d | paradiso-pure.com | This cookie collects the date of the visitor's first visit to the Website | 1 years | HTTP |
_ym_isad | paradiso-pure.com | This cookie is used to determine if the visitor has software for blocking ads on the browser; the information is used to make the site's content inaccessible to visitors if the site is funded by third-party advertising. | 1 day | HTTP |
_ym_retryReqs
| paradiso-pure.com | This cookie records statistical data on visitor behavior on the website. These are used for internal analysis by the website operator. | persistent | HTML |
_ym_uid | paradiso-pure.com | This cookie is used to collect non-personal information about the site visitor's behavior and to perform non-personal visitor statistics. | 1 year | HTTP |
collect | google-analytics.com | Used to send data to Google Analytics about the device and user behavior. It keeps track of the user on marketing devices and channels. Privacy policy: https://policies.google.com/privacy Cookie policy: https://policies.google.com/technologies/cookies?hl=it | Session | Pixel |
Targeting/Advertising cookies
These cookies collect information about your browsing habits so to present you customized advertising. For these cookies your consent is required for. Via the dedicated banner, you can either provide or not such consent during your first time browsing on the Website.
These are the Targeting/advertising cookies used when you visit the Website:
Cookie name | Cookie provider | Purpose | Expiration date | Type |
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Use of IP addresses and weblogs
We may also use your IP address and browser type to help diagnose problems with our server, to administer our Website and to improve the service we offer to you.
Your IP address might also be used to gather broad demographic information.
We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to more accurately gauge our users’ demographics.
Information from these types of cookies and technologies or about website usage are not combined with information about you from any other source.
4) Contacts for question or comments on our Cookie policy
If you have questions or concerns regarding this statement, you should first contact us via email:
5) Changes to the Cookies Policy
We may update this cookie policy. We suggest you to review the policy from time to time to stay informed of how we are using cookies.
Last update:
01/10/2019
Booking
Booking order
Thank you for your request
Your request has been sent
to our Administrator.
We will contact you via email as soon as possible to proceed with your booking.
With best personal wishes
The team of Paradiso Pure.Living
Booking Rules and Cancellation Policy
Price:
- Standard price is set and calculated per person per night
- Half-board is included
Minimum stay
Winter season:
- Minimum stay: 7 nights
- Established package (arrival/departure): from Sunday to Sunday
- Special dates/terms are scheduled separately for the Holiday season
Summer season:
- Minimum stay is not established, except of the first 3 weeks of August
- Short stays are always subject to a 15% surcharge
Deposit
- € 300 deposit per room up to 1 week of stay is applied
- € 600 deposit per room up to 1 week of stay is applied for Holiday Season (Christmas, New Year´s Eve, etc.)
- Deposit can be paid: by credit card (Visa, Master Card) / or bank transfer
- Reservation is only valid after the required deposit payment is received. In order for the booking to be binding, the payment should be finalized within 5 days from the date on the Booking Form
- Deposit is never refundable in case of cancellation
Cancellation policy
- Up to 14 days before scheduled arrival the Hotel will only retain the deposit, no additional charge will occur
- Within the last 14 days before your scheduled arrival date the Hotel will charge 75% of the whole amount of the reservation. We strongly recommend travel insurance coverage
Tourism tax
Tourism tax will be applied and will be added upon check-out. Children under the age of 14 are tax exempt
Wished room guaranteed:
€ 90 surcharge per room and stay is applied for booking of an exactly identified room within the chosen room type
Returning guest discount
5% discount will be granted to our returning guests who stayed at least once at Paradiso prior to the 2019 transformation and decide to trust us again at Paradiso Pure.Living. The same discount is also applied to all future reservations made by returning guests within the new project
Extra person discount
20% discount is applied for the 3rd and 4th adult in double rooms where an additional sofa bed for one to two people is provided and the main two guests pay the full daily rate
Children discount rates
- Children discount rates in double rooms are intended with 2 adults paying the full rate in the same room
- Less than 1 y.o. - 100% discount. Baby bed available at no charge
- 1-2 y.o. - 75% discount
- 3-5 y.o. - 60% discount
- 6-11 y.o. - 50% discount
- 12-18 y.o. - 20% discount
Pets
- Accommodation for dogs/cats is provided in a specially equipped room with tile floor
- € 30 per day is applied. Food is not included in this rate
- Pets are not allowed to access the American bar, the restaurant area with carpet floor and the wellness area
- We recommend to provide insurance coverage for damages your pet may cause
- If you have a different pet from dog or cat please check with the front desk before booking if we can meet your needs
Non-smoking
- Paradiso Pure.Living is a non-smoking establishment. We respectfully request that Hotel guests don´t smoke within any internal space at the premises and use the dedicated external smoking area provided next to the entrance
- In the event that a guest smokes in a Hotel room Paradiso Pure.Living reserves the right to charge a € 200 (Deep Cleaning Fee to the occupant in order to cover the extensive cost of restoring guest rooms to a smoke-free condition)
Transfers
- Transfers Compatsch<->Hotel can be arranged upon request for emergencies or specific needs
- € 25 rate is applied for Car Extra Transfer from/to Compatsch (one way)
- Up to 60 € is applied for Snow Cat Extra Transfer from/to Compatsch (one way)
- All Extra Transfers need to be scheduled in advance with the front desk